[Mimedefang] Mail Admin Question

[David F. Skoll]

On Fri, 17 Aug 2012 18:29:51 +0900
Nathan Findley <nathan at zenlok.com> wrote:

> Is it generally accepted as being ok to directly contact the other 
> servers email administrator in order to try to resolve an undelivered 
> email?

Absolutely.

> I am finding myself being berated by the other systems admin
> for my "unconventional" methods in trying to resolve the matter
> because I sent him an email asking him to look into the "connection
> reset by mail" message. I am a total newbie in this arena.

That other admin is being a jerk and obviously doesn't care about his users
or their email.

I would escalate it to his superior if you don't get satisfaction (or drop
it, depending on how important it is to you.)

Regards,

David.