[Mimedefang] Mail Admin Question

[Kevin A. McGrail]

On 8/17/2012 5:29 AM, Nathan Findley wrote:
> Is it generally accepted as being ok to directly contact the other 
> servers email administrator in order to try to resolve an undelivered 
> email? I am finding myself being berated by the other systems admin 
> for my "unconventional" methods in trying to resolve the matter 
> because I sent him an email asking him to look into the "connection 
> reset by mail" message. I am a total newbie in this arena. 
I would say yes.  That was the purpose of the whois records and I've 
professional contacted hundreds of admins to work out email delivery 
issues.  Most are very appreciative because usually we are notifying 
them of something that's setup wrong on their end.

regards,
KAM