[Mimedefang] Mail Admin Question

[Nathan Findley]

On 08/14/2012 10:44 PM, David F. Skoll wrote:
> On Tue, 14 Aug 2012 13:19:22 +0900
> Nathan Findley <nathan at zenlok.com> wrote:
>
>> First of all, a deferred status is really out of my hands correct?
> Most likely.
>
>> Aug 8 11:52:18 asp sendmail[13710]: q772pt1H016314:
>> to=<*******@*****.co.jp>, delay=1+00:00:21, xdelay=00:00:00,
>> mailer=esmtp, pri=129960390, relay=mail.*****.co.jp. [IP], dsn=4.0.0,
>> stat=Deferred: Connection reset by mail.*****.co.jp.
> Connection reset might indicate a network problem.  Is the message in question
> rather large?
>
>> Is there anything else I can do?
> No, not really, other than phoning the intended recipient and asking
> him/her to nag the system administrators.
>
> Regards,
>
> David.
>
Is it generally accepted as being ok to directly contact the other 
servers email administrator in order to try to resolve an undelivered 
email? I am finding myself being berated by the other systems admin for 
my "unconventional" methods in trying to resolve the matter because I 
sent him an email asking him to look into the "connection reset by mail" 
message. I am a total newbie in this arena.

Thanks,
Nate

-- 
システムマネージャー/開発責任者
Zenlok株式会社