[Mimedefang] Justifying greylisting to management

[David F. Skoll]

Kevin A. McGrail wrote:

> I just don't know if that 1 email that got delayed X number of hours
> from a non-whitelist host wouldn't be the proverbial spine breaking
> straw and have a feeling it would occur here and greylisting would have
> to be 100% removed because of 1 FP email delayed.

If that's the case, then I guess you're stuck.  PHB's should understand
that e-mail is not instant, and anything that requires instant feedback
is better done by phone.  Long-distance rates (in North America, anyway)
are certainly cheap enough.

Regards,

David.