[Mimedefang] How can I tell WHY this was rejected?

[Lisa Casey]

Hi,

I'm using Mimedefang & Spamassassin. One of my users seems to have problems 
sending mail through my mail server quite often. He gets this error message:

An unknown error has occurred. Subject '', Account: 'mail.jellico.com', 
Server: '63.162.128.2', Protocol: SMTP, Server Response: '554 5.7.1 
Suspected spam - blocked Please contact Netlink 2000, Inc.', Port: 25, 
Secure(SSL): No, Server Error: 554, Error Number: 0x800CCC6F

The Suspected spam - blocked Please contact Netlink 2000, Inc. comes 
diorectly from my /etc/mail/mimedefang-filter:

if ($hits > 6.0) {
                return action_bounce("Suspected spam - blocked Please 
contact Netlink 2000, Inc.");

The e-mail never leaves the Outbox of his Outlook Express.

In my maillog I get this:

Apr  4 15:17:37 Raydeus-Dee sendmail[29980]: j34JHYZu029980: 
from=<delleddy at jellico.com>, size=6014, class=0, nrcpts=1, 
msgid=<002601c5394b$efa31520$3f3f8741 at new1>, proto=SMTP, daemon=MTA, 
relay=0-1pool63-63.nas2.danville1.ky.us.da.qwest.net [65.135.63.63]
Apr  4 15:17:37 Raydeus-Dee mimedefang.pl[25665]: filter: j34JHYZu029980: 
bounce=1
Apr  4 15:17:37 Raydeus-Dee mimedefang[29981]: j34JHYZu029980: Bouncing 
because filter instructed us to
Apr  4 15:17:37 Raydeus-Dee sendmail[29980]: j34JHYZu029980: 
to=<wagonwheelbill at juno.com>, delay=00:00:03, pri=30532, stat=Suspected 
spam - blocked Please contact Netlink 2000, Inc.

According to my user, this e-mail consists of just a jpg image in the body 
of the email (and when I had him send the mail using a different mail server 
without mimedefang/spamassassin and CC a copy of it to me so I could take a 
look at it, sure enough that is what I got).

Is there any way I can figure out WHY mimedefang is rejecting this e-mail so 
I can tell my user what he can change to keep this from happening again?

Thanks,

Lisa Casey





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