[Mimedefang] Off topic: Ethics of deleteing spam

[Alan Madill]

We are losing customers to our competitors because of spam.  The 
customer claims that they know someone who uses ISP xyz and 
they get very little spam.  They have to be filtering it.

We currently change the subject to [SPAM?]... or [SPAM!]... 
depending on the score from SpamAssassin and have told our 
lusers how to filter it or delete it with their email client but it still uses 
bandwidth and it is a hassle for them to set that up.

We would like to just delete it or bounce it but we are worried about 
the ethical and legal issues of doing so.

What is everyone else doing?

-
Alan Madill - Hwy16 Internet
Technical Services
250 567-4200